PDF Reading Answering 911: Life in the Hot Seat English 873516028 PDF

Answering 911: Life in the Hot Seat

You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice.What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean—that she must continue to care and, at times, learn how to let go.Praise for Answering 911"The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope." —Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy

Product details

• Hardcover : 199 pages


• Title : Answering 911: Life in the Hot Seat


• Language : English


• ISBN-10 : 873516028

 

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Answering 911: Life in the Hot Seat by Caroline Burau
Praise for Answering 911 "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."
Answering 911: Life in the Hot Seat by Caroline Burau
Answering 911 Life in the Hot Seat by Caroline Burau Caroline Burau acknowledges the general public's fascination with her job. As a 911 dispatcher she fields calls from people in danger as well dangerous people. We follow her from her first day on the job, to on the job training, through her rotation at multiple stations within the call center.
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Praise for Answering 911 "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."
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Praise for Answering 911 “The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope.” —Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy
Answering 911: Life in the Hot Seat
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Answering 911: Life In The Hot Seat. 2,184 likes. Rookie 911 operator Caroline Burau writes with humor, empathy, and amazing candor of the demanding job...

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